Frequently Asked Questions
1. How do I purchase a digital key or subscription account?
To purchase a digital key or a lifetime subscription account, simply browse our products, select the one you want, and proceed through the checkout process. After payment, your product will be delivered to your account or email address.
2. How do I activate my digital key or subscription account?
After purchasing a digital key or subscription account, you will receive detailed instructions on how to activate your product. For digital keys, you can follow the activation steps provided in your email.
3. I didn’t receive my product after purchasing it. What should I do?
If you did not receive your product after purchase, please check your spam or junk folder. If it is not there, please contact our support team at bigbl01@hotmail.com with your order details, and we will resolve the issue as soon as possible.
4. How do I contact customer support?
For assistance with any issues or questions, you can contact our customer support team by emailing us at bigbl01@hotmail.com. We typically respond within 1-3 hours.
5. Can I get a refund for my purchase?
Refunds are provided on a case-by-case basis and typically depend on the nature of the product and the time of request. If you believe you are entitled to a refund, please contact us within 14 days of purchase at bigbl01@hotmail.com.